Privacy Policy

How ChartTalks handles user privacy, data, cookies, and platform security.

This Privacy Policy explains how ChartTalks may collect, use, share, retain, and protect information when you use our trading education, market discussion, and community platform.

Information We Collect

Account details, profile information, content you create, device data, usage activity, cookies, and support communications.

How We Use Data

To operate ChartTalks, personalize features, protect accounts, improve performance, communicate updates, and meet legal obligations.

Security and Safety

We use technical and organizational safeguards, but no online service can guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, export, or object to certain processing.

Privacy details

What we collect, why we use it, and the choices you have.

These sections apply to ChartTalks websites, mobile apps, account features, market pages, guides, AI chart analysis tools, community posts, and support interactions.

Information ChartTalks May Collect

We may collect account information such as name, username, email address, phone number, password-related security data, profile photo, bio, trading interests, settings, and preferences.

We may also collect content and activity information such as posts, comments, videos, chart ideas, AI chart analysis requests, groups, follows, likes, messages, reports, support requests, and other interactions with the platform.

Device, Usage, Analytics, and Log Data

When you use ChartTalks, we may collect technical information such as IP address, device type, browser, operating system, app version, pages viewed, referral source, timestamps, feature usage, crash logs, and approximate location derived from technical signals.

ChartTalks may use analytics tools, including Google Analytics or similar providers, to understand traffic, product performance, public-page usage, and areas where the platform can be improved.

Cookies and Similar Technologies

ChartTalks may use cookies, local storage, session storage, pixels, SDK identifiers, and similar technologies for authentication, security, preferences, analytics, and platform functionality.

You can learn more about these technologies and browser-level controls in our Cookie Policy.

How We Use Information

We use information to provide and maintain ChartTalks, create and secure accounts, deliver community features, personalize the experience, process support requests, send service updates, detect spam or abuse, enforce policies, and improve reliability.

We may use aggregated or de-identified information for analytics, platform improvement, content quality, performance monitoring, and business reporting where it no longer reasonably identifies an individual.

Sharing and Third-Party Providers

We may share information with service providers that help us operate ChartTalks, including hosting, cloud storage, analytics, security, email delivery, customer support, payments if offered, content delivery, app distribution, and infrastructure providers.

We may disclose information when required by law, legal process, security needs, fraud prevention, policy enforcement, business transfers, or to protect the rights, safety, and integrity of ChartTalks, users, and the public.

Security of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission or storage is completely secure. You should use a strong password, protect your devices, keep account details current, and contact support if you suspect unauthorized access.

Data Retention

We retain information for as long as needed to provide ChartTalks, maintain accounts, comply with legal obligations, resolve disputes, prevent abuse, enforce agreements, preserve security, and support legitimate business needs.

Retention periods can vary depending on account status, content type, legal requirements, safety needs, backups, logs, and whether information is needed for platform integrity or support.

Your Choices and Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent for certain uses of personal information.

You can also update some account details through your profile or settings. To make a privacy request, contact us using the email listed on this page. We may need to verify your identity before fulfilling a request.

Children, International Use, and Policy Changes

ChartTalks is not intended for children under 18, and we do not knowingly collect personal information from children under 18.

If you use ChartTalks from outside India or outside the country where our service providers operate, your information may be processed in other locations. We may update this Privacy Policy from time to time, and continued use after updates means the revised policy applies.

Privacy contact

Questions or privacy requests can be sent to privacy@charttalks.com. General support questions can be sent to support@charttalks.com.

We may need to verify your identity or account ownership before acting on certain privacy, security, or data access requests.

Related privacy and trust pages

These pages explain the broader policy set for cookies, user responsibilities, financial disclaimers, trading risk, support, and community conduct.

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